At HMI, every industrial oven, furnace and process equipment sold is the beginning of a long-term business partnership with the customer. From design-to-installation and throughout the life of the machine, HMI is here to provide support. Our Customer Support Services Division is always there to provide both parts and service support. Our mission is to keep your equipment running at maximum efficiency and avoid any downtime.

Customer Support Services

Purchasing an  Industrial Conveyor Oven, furnace or Any process equipment is a large capital expenditure and HMI appreciates the opportunity to be a part of many large and small manufacturing facilities throughout the world. Our goal is to be the best long term business partner of our customers.  From the quoting process to installation and throughout the life of the equipment, we are there for service and support..

HMI Services

+973 38846667

Kingdom of Bahrain

Customer Support Services

Maintaining maximum efficiency of the equipment is a key objective of the HMI Customer Support Services division. Preventative maintenance and quick repairs are important to maintain peak performance levels. We created a store of replacement parts here at HMI, Kingdom of Bahrain. We offer replacement parts for all of our equipment and ship most in one week business days.

Preventative Maintenance Kits

Our techs will inspect your industrial oven, furnace, aqueous washer or ice builder annually and replace any needed parts. Our parts department will create complete parts kits for our customers. Order the kit with your Audit/Preventative Maintenance trip and we will have the parts onsite for the technician to replace at that time. Worry free and convenient.

Replacement & Spare Parts

Heatmaster Customer Support Service Staff travel the globe to provide support for our customers. Factory Trained Technicians are available for:

Peace of Mind

To request Service or Parts, contact the Customer Support Services team.

Phone: +979 6631 1443


We look forward to working with you!